Qualification Details

Certificate III in Health Services Assistance


Working in the health industry can be an extremely rewarding experience and one that can guide your career into new opportunities. Having a qualification in Health Services Assistance will qualify you to work as an Assistant in Nursing (AIN) in nursing homes, health care facilities, and other areas that require an extra set of hands. 
Working in the health care industry requires many different roles. Completing the Cert III in Health Service Assistance will enable you to seek employment as an AIN (Assistant in Nursing) and will give you a step in the door to caring for others who are unable to care for themselves. Working with the nursing staff, you’d be in a position of helping with activities of daily living and creating engagement opportunities with those who may be on their own. This role is also very flexible and will enable you to work your way through university in an environment that will support your learning. 

As an AIN (or PCA), you would be helping with activities of daily living such as hygiene, feeding, movement, and helping others get the most out of their lives despite any limitations. It's an extremely rewarding role where you are able to make a big difference in someone's life.

It's important to note that our course is currently run without the need for work placement. This is due to current COVID restrictions that have prevented students from graduating their course as they were not able to complete the hours required for certain units.

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Units Included:
CHCCOM005 - Communicate and work in health or community services
CHCDIV001 - Work with diverse people
​HLTAAP001 - Recognise healthy body systems
​HLTINF001 - Comply with infection prevention and control policies and procedures
HLTWHS001 - Participate in workplace health and safety
BSBMED301 - Interpret and apply medical terminology appropriately
BSBWOR301 - Organise personal work priorities and development
CHCCCS020 - Respond effectively to behaviours of concern
HLTAID001 - Provide cardiopulmonary resuscitation
HLTAID002 - Provide basic emergency life support
HLTAID003 - Provide First Aid
CHCMHS001 - Work with people with mental health issues
HLTWHS006 - Manage personal stressors in the work environment
*CHCCCS002 - Assist with movement
*HLTHPS001 - Take clinical measurements

*If studying online, these three units are replaced with the following units for practical reasons.
CHCPRP005 - Engage with health professionals and the health system
HLTFSE006 - Prepare foods suitable for a range of client groups

Summer Series
At the end of 2023, we will be running a summer series for this course. This is a fast track option and will be run 4 days a week for 10 weeks total. 
Week 1 will be run in the 2nd week of school holidays (October 4-7), and then week 2-10 will be run from 25 October to the 16 December. Tuesday-Friday. Applications are open now. 

Pathway and Job Outcomes
We love to link our Cert IIIs and Cert IVs into a pathway program to ensure that our students are moving in the right direction towards their future. Once you have completed the Cert III in Health Services Assistance, and you can show us that you have passed Year 10 English and Maths, you are able to move onto the Cert IV in Preparation for Health & Nursing Studies. Completion of Cert IV will allow you to satisfy University Entry Requirements to most Universities. 

​Completion of the Cert III in Health Service Assistance qualifies the student to work as an Assistant in Nursing (AIN)  (also known as Nursing Support Workers or Personal Care Attendants) under the direction of Registered Nurses to deliver limited care to patients. They have strong communication, empathy and customer service skills that they use in assisting their patients with their daily routines, such as showering, toileting, dressing, eating, communication, mobility, medication and exercise regimes. They also keep accurate patient records and assist in the planning of daily routines and ongoing care plans.

Typical tasks include: 
  • Assisting patients with their personal care needs such as showering, toileting, shaving, oral hygiene, dressing and eating.
  • Assisting patients with their mobility and communication needs.
  • Following therapy plans such as interventions to assist those with dementia and behavioural problems.
  • Observing and reporting changes in patients' condition.
  • Assisting with rehabilitation exercises, basic treatment and delivering medications.
  • Assisting nursing and midwifery staff with routine technical support functions including setting up for procedures, cleaning equipment and completing basic documentation.
  • Maintaining accurate and detailed patient records.
  • Helping to apply simple wound dressings.

Minimum Requirements
Students are provided content, videos, podcasts, activities, excursions, incursions as well as case studies and scenarios in our online environment, followed by time in the classroom to put their knowledge and skills into practice. You must have your own device (tablet or laptop etc) to access your course.

If you are at school: 
It's preferable that students wishing to study with us need to have​ achieved a C grade minimum in English in year 10. Talk to us if you don't meet this requirement.​To start the process, you will need to get in contact with your school's VET Coordinator to request their support for you to complete this qualification. You will need to complete the Student Application Pack and get their signature on it and then forward it to us for approval. We run our programs on either a Thursday or Friday during school terms. If your school does not release students on these days - please get in contact to discuss your situation and hopefully we can help find a solution!
If you are not in school: 
You must satisfy minimum competencies that can be completed in the following ways:
  • Evidence of previous education within the last 3 years.
  • Previous certificate/qualification completion.
  • Completion of a Language, Literacy & Numeracy test.
  • This certificate on its own is $2000. 
  • If you enrol for a dual qualification (Cert III followed by a Cert IV) there is a $300 discount at the end of the second year ($4100 for both). 
How to apply:
  1. Complete the Student application Pack and gather all supporting documentation and signatures. 
  2. Come back to this webpage and click APPLY. 
  3. Complete the requested information and upload your supporting documentation. You'll need your recent school report showing grades, your OLNA, and your vaccination status. 
  4. You’ll receive a confirmation email that your application has been received. Please make sure you receive this as it may be an indication that you have input your email address incorrectly. Make sure you check spam/junk. 
  5. Letters of offer will be sent out in September with instructions on how to enrol into the course.